Customer Support

For order questions, product information, returns, or general support, you can contact us using one of the options below:

Email: contact@lanzawear.com
Phone: +40 722 541 001
WhatsApp Support: +40 722 541 001
Facebook Messenger: LANZAWEAR
Instagram Messenger: LANZAWEAR

Support Hours

Monday – Friday
09:00 – 17:00

We usually reply within 24–48 hours on business days.

Order & Product Questions

Please include your order number when contacting us about an existing order. This helps us answer faster and more accurately.

Returns & Issues

Because our products are printed on demand, returns are accepted only for manufacturing defects, printing errors, or damaged items received.

If there is an issue with your order, please contact us within 14 days of receiving the product and include clear photos of the problem.

Business & Collaboration Inquiries

For wholesale, custom designs, partnerships, or collaboration proposals, please contact us by email or message us on WhatsApp, Facebook, or Instagram.

Company Information

Company name: 3G PERSONAL SRL
Brand: LANZAWEAR
Brand ownership: LANZAWEAR is a brand owned and operated by 3G PERSONAL SRL.
EU VAT number: 15233799
Address: Str. I. Iosif nr. 20, Petroșani, Romania

Business type: Online clothing and printed apparel store

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

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Where can I view my sales receipt?

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How can I return an item?

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Will you restock items indicated as “out of stock?”

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Where can I ship my order?

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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